Refund policy
π Pupsy Refund & Returns Policy
Returns
At Pupsy, we want you to be satisfied with your purchase. If you are not fully happy, you may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused, in the same condition that you received it.
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The item must be in the original packaging.
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Proof of purchase (order confirmation) is required.
Refunds
Once we receive your returned item, we will inspect it and notify you about the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 7β10 business days.
Return Shipping
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Customers are responsible for paying the shipping costs for returning items.
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Shipping costs are non-refundable.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us at:
π§ info@pupsy.us
π’ Pupsy, LLC
2120 Carey Ave Suite 300
Cheyenne, WY 82001, United States